CASE STUDIES

Discover how we've revolutionized teams, catalyzing success stories across the construction landscape.

Northern COnstruction

Foundational Programming

Building PPL transformed our chaos into a symphony. Their strategic guidance and customized solutions reshaped our approach. Our team's confidence is sky-high, and our clients couldn't be happier.

Michael Procopio

CEO, Sterling Construction

CHALLENGE

Northern Construction’s primary objectives:

No foundation for People Operations:
They had no existing job descriptions, SOPs, or defined roles and responsibilities, making it difficult to scale or create consistency across teams.
Lack of structure around career growth:
Without qualification standards or role clarity, employees had no visibility into promotion pathways or skill development expectations.
No prior training:
With no formal training programs, leadership struggled to support their people as the company grew.
Need for strategy, not just paperwork:
Leadership needed strategy rooted in business goals, not templates or quick fixes.

SOLUTION

To address these challenges, a structured approach was implemented:

Day 1 Initiatives:
- Focused on understanding Northern’s business goals.
- Developed a plan aligning with these goals.
- Initiated the creation of job descriptions and career paths.
- Developed one Standard Operating Procedure (SOP).
First Two Months:
- 75% of roles now had a documented Job Description.
- Created qualification cards for Project Management and Estimating positions.
Continued work:
- Weekly coaching calls to support implementation and problem-solve in real time.
- Dedicated training opportunities every Thursday to support employees personal growth and development.

RESULTS

Enhanced Role Clarity

With job descriptions in place, teams finally have a shared understanding of responsibilities, expectations, and success.

Defined Career Progression

With qualification cards and clear roles, they gave their people visibility into what’s next, and how to get there.

Foundation for Compensation Planning

With role clarity and qualification standards in place, they now have the building blocks to design fair, scalable comp strategies, without starting from scratch every time.

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