Thank you Jon Reed for the great conversation! I’ll forever be thankful to TripAdvisor for teaching me the importance of metrics, even in an area as grey as “Soft Skills”. Special shout out to two of our many amazing vendors Pinnacle Performance Company and AceUp without whom, these metrics might not be as great.
Check out my conversation with Jon Reed from Diginomica on the importance of measuring Learning and Development Programs, especially the “soft skills”.
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