Conflict is inevitable when working with others, but how it’s handled shapes relationships, trust, and overall effectiveness. Unresolved or poorly managed conflict can hinder collaboration, while effective resolution builds connection, accountability, and better outcomes. In this session, the Arbinger Institute explores conflict resolution through an outward mindset, focusing on understanding others’ needs and using practical tools to navigate challenges productively.
Project & Client Kickoff Meetings: Aligning Teams for a Strong Start
A successful project doesn’t begin with mobilization—it begins with alignment. Project and client kickoff meetings are one of the most underutilized yet high-impact practices in construction. When done well, they create clarity around roles, expectations, communication standards, and the flow of information from estimating to project management. For small teams, where people wear multiple hats and information can easily fall through the cracks, kickoff meetings are essential to setting the tone, reducing rework, preventing costly misunderstandings, and building trust with clients and trade partners. This 2-hour workshop focuses on the value of structured kickoff meetings and provides a clear roadmap for how to design and lead them effectively. Participants will learn how to determine who owns what, how the team wants to communicate, and how to seamlessly transfer information from preconstruction to execution—ensuring a smooth handoff and a strong project start.
march 12th, 2026
$197 Per Person
emotional intelligence
This course helps participants better understand their emotions, manage stress and reactions, and work more effectively with others. Through discussion, reflection, and practical tools, participants explore how emotions influence behavior, communication, and relationships at work. The workshop focuses on four key areas of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. Participants learn how to recognize emotional patterns, respond thoughtfully under pressure, read social cues, and communicate with greater empathy and clarity. By the end of the session, participants leave with practical strategies to improve self-control, strengthen relationships, handle conflict more effectively, and show up with greater intention and confidence in their day-to-day interactions.
Journey Mapping: The Strategic Tool Every Construction Brand Needs
Many construction and building-related businesses invest in marketing without a clear understanding of how customers actually move from first touch to signed contract. In this 60-minute training, Allison Minutillo from Maestra, will show you how to build a simple, clear customer journey map that reflects reality, not theory. You’ll learn the core principles of journey mapping, why it matters for construction businesses, and how to back it up with real data. We’ll cover how to map your full customer journey, apply conversion rates from one stage to the next, and use that information to identify where the real problems are. You may discover an awareness issue, a value proposition gap, or a breakdown in closing. Once you understand your entire journey, your marketing priorities become clearer. You can decide whether social media deserves focus and excellence, or whether your efforts are better spent fixing another part of the journey first.
march 26th, 2026
members only
Delays Cost Money: Understanding the risks that determine the claim
This course explores the critical intersection of construction law and project reality, focusing on how delay, liquidated damages, and consequential damages define financial risk. Participants will learn to navigate the complexities of excusable versus concurrent delays, the legal "litmus test" for enforceable damages, and the hidden "time bombs" within mutual waivers. Beyond the legal theory, the session emphasizes that documentation decides winners and losers—transforming daily reports and emails from administrative burdens into essential legal armor. By aligning field records with contract requirements, project teams will gain practical strategies to mitigate claims and protect their bottom line before a dispute ever reaches a courtroom.
April 14th - 15th, 2026
$2,997 Per Person
Leading PPL - 2-day LEadership Event
Construction leaders are expected to deliver results through people WHILE often under tight timelines, changing conditions, and constant pressure.
This two-day leadership experience builds the skills leaders need to lead crews and project teams effectively, manage conflict, communicate clearly, and lead through change. Participants gain practical tools and shared language to improve trust, accountability, and execution across teams.
Join Sarah Ohanesian, from SO Productive, in this keynote style, big picture thinking, session! We’ve all seen it: a room full of brilliant, committed people working 50+ hour weeks, yet your most critical plans are dying on the vine. Calendars are packed and inboxes are overflowing, but at the end of the quarter, the needle hasn't moved on the work that actually matters. On paper, you and your organization are in constant motion, but you're paying an invisible work tax. It’s a hidden drain on energy and profit that leaves even high-performers feeling like they’re running on fumes. It’s natural to think the answer is more "hustle," better apps, or personal discipline but those are band-aids for a modern workplace crisis. Because the real problem isn’t a lack of effort; it’s The Clarity Gap - the broken path between strategy and execution. It’s the gap between what leaders decide in the boardroom and what the team is actually doing. In this transformative keynote, Sarah Ohanesian reframes productivity and positions clarity as your organization's ultimate competitive advantage.
April 16th, 2026
$197 Per Person
Understanding Accessibility Code
Gain clarity on one of the most commonly misunderstood areas of building compliance. This course demystifies the differences between 521 CMR and the ADA, giving you the knowledge to confidently navigate both. Participants will learn how to distinguish the requirements for residential units under the Accessibility Code, identify the rules that apply to public versus private spaces, and understand what changes are triggered by renovations or additions. Mike Yanovitch, from Mass Construction, will also highlight frequent missteps uncovered during accessibility inspections—so you’ll know how to recognize and avoid them in practice.
In a competitive talent market, simply hiring Project Engineers isn't enough; we must intentionally bridge the gap between their education and the complex reality of the field. While an internship provides a "snapshot," a formal Rotational Program is a high-intensity commitment to developing a well-rounded understanding of all aspects of the Construction industry. This course provides the strategic roadmap to move beyond "learning-by-doing" and into a structured ecosystem of Estimating, Project Management, and Field Operations. By mastering the operational timeline, from university recruitment to the graduation ceremony, you will learn how to turn entry-level graduates into the long-term backbone of our firm.
For leaders ready to go deeper the Thriving Teams 2-day Intensive is where we step back from the noise and build the systems that keep velocity going long after the session ends. Over two days we help teams:
Create clarity around roles, expectations, and progression
Strengthen onboarding, leadership habits, and communication
Reduce costly rework, conflict, and constant escalation
Walk away with a clear, realistic roadmap for the year ahead
For leaders ready to go deeper the Thriving Teams 2-day Intensive is where we step back from the noise and build the systems that keep velocity going long after the session ends. Over two days we help teams:
Create clarity around roles, expectations, and progression
Strengthen onboarding, leadership habits, and communication
Reduce costly rework, conflict, and constant escalation
Walk away with a clear, realistic roadmap for the year ahead
